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Customers are the chat identities your system knows. Link each one to the correct Perfect Panel username before expecting order commands to work.

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Ownership principle

Order actions only run when:
  1. The sender is linked to a panel username, and
  2. That username owns the order they referenced.
If either check fails, the request is denied. That is expected and protects other customers’ orders.
1

Open Customers

In the system sidebar, click Customers.
2

Add or edit

Create a customer or open an existing one.
3

Save the username

Enter the exact Perfect Panel username for that WhatsApp or Telegram identity, then save.
New senders may also be asked in chat for their username the first time. You can still pre-link VIP numbers from Customers.

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Trusted senders

Trusted Senders is an allow list for numbers you trust more than normal customers. Use it sparingly for internal or VIP access. Prefer normal customer linking for everyday order commands.