> ## Documentation Index
> Fetch the complete documentation index at: https://docs.smmpanel-ai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Channels

> Connect WhatsApp, Telegram, or a website widget so customers can reach your system.

A **Channel** is how customers message you. Connect at least one before testing commands.

## WhatsApp

1. Open **Channels** → add **WhatsApp**.
2. Scan the QR code with WhatsApp → **Linked Devices**.
3. Wait until the channel status is active.

Use a dedicated number for support when you can. If the channel disconnects, open it again and rescan.

## Telegram

1. Create a bot with [@BotFather](https://t.me/BotFather) and copy the token.
2. In **Channels**, add **Telegram** and paste the token.
3. Connect and confirm the channel is active.

If you regenerate the token in BotFather, update or recreate the channel in SMMPANEL AI.

## Website widget

1. Open widget settings from **Channels**.
2. Copy the embed snippet.
3. Paste it on your site where chat should appear.
4. Send a test message and confirm it shows in **Inbox**.

## Tips

* Give each channel a clear internal name.
* You can run more than one channel on the same system.
* Plan limits may apply to some channel types.

## Related

* [Quick start](/quickstart)
* [Day-to-day support](/day-to-day)